Employee Satisfaction & Retention Assessments

 

 

In recent years, the recruitment and retention of talented employees has become for many independents the number one operational challenge. Without a stable and motivated workforce, the desired guest experience cannot be consistently delivered which, in turn, negatively impacts the property’s financial performance. Motivated employees, on the other hand, lead to lower recruiting costs, lower turnover rates, reduced training time and costs and improved communication.

Our Employee Satisfaction & Retention Assessments identify key opportunities to enhance employee satisfaction and retention based on a comprehensive evaluation of such areas as employee satisfaction; communication; turnover rates; recruiting, interviewing and hiring practices; training; performance evaluations; and pay and benefits structure.

Based on the on-site evaluation and employee satisfaction research, an Opportunity Assessment Report is prepared that constitutes the basis of a formal Employee Satisfaction & Retention Plan.

 
 

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